Returning Merchandise

Tangible Merchandise

For more than 125 years, BERNINA products have been synonymous with durability and Swiss precision.

If you are not 100% satisfied with your merchandise, please contact the BERNINA store where you have purchased your product.


Digital Goods

To request a refund, you must look up your order and then use the request a refund option to submit your request.

Must be within 30-days and a bernina.com download.

returning merchandise

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